At North American we use a research firm to randomly monitor our moves and make sure our customers are happy with our performance.

     Our exclusive Home-to-Home™ process links you with a highly trained and skilled North American representative and an Agent Service Counselor who provide unparalleled service and quality every step of the way.  Together, we'll guide you through the entire move - leaving you with a sense of security and peace of mind.  That's the North American 100% Solution.  Give us an opportunity.  We think you'll look back on it as one smart move.

Our Home-To-Home™ 
Pledge Of Performance

     We promise to take the greatest care of you, your family and your belongings from the time you ask us to move you until after we settle you in your new home.

     We promise to take every precaution in packing, loading and transporting your belongings to protect them while they're in our care.

     We promise to settle any damage claims quickly and fairly.

     We promise that if we delay your move in the continental United States, we will pay for accommodations or make other appropriate arrangements for you and your family.

 

Moving You In A New Direction


North American Van Lines is dedicated to be the safest, most customer-focused and successful transportation company in the world.

 

 

 

 

 

 


Did You Know?

Call your Agent Service Counselor or North American headquarters toll-free customer service number if you need additional help or information during your move: 1.800.348.2111.
 

 

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