For Immediate Release		     Contact: Travis Logan
					 Marketing Manager
  	   				  (602) 252-6531

NORTH AMERICAN VAN LINES RECEIVES QUEST FOR QUALITY AWARD

	PHOENIX, October 9, 2002 – Valley Transportation Group, a northAmerican Van Lines agent, is pleased to announce that North American Van Lines, Inc. has received Logistics Management magazine’s Quest for Quality Award in both the Household Goods Carrier and High Value Goods Carrier categories.

	The winners were selected by shipper readers of Logistics Management, who completed questionnaires ranking their carriers’ performance in five key areas: on-time performance, value, information technology, customer service, and equipment and operations.

	“We are pleased and proud that North American Van Lines has received this award,” said Mike Logan, President of Valley Transportation Group.  “The Quest for Quality Award is a reflection of our agency’s dedication to providing high quality service to each and every customer.  We will continue our commitment to meeting and exceeding our customers’ expectations.”  

	Ranked #1 in The Business Journal’s Book of Lists 2002 in the Moving Companies category, Valley Transportation Group has been a North American Van Lines agent since 1961 and has locations in Phoenix and Tucson, Arizona; Reno, Nevada; and Albuquerque and Santa Fe, New Mexico.  Throughout the years, Valley Transportation Group has been named a Top Quality Agent, in addition to receiving numerous accolades including the Commitment to Excellence, Customer Quality Achievement, and Service Excellence awards.  Valley Transportation Group is accessible on the web at www.vtg-inc.com and is headquartered in Phoenix, Arizona.  

	North American Van Lines, Inc. (NAVL), a wholly owned subsidiary of SIRVA, Inc., is a global leader in the household relocation services industry.  The van line has provided a comprehensive array of transportation services since 1933.  North American is accessible on the Internet at www.navl.com and is headquartered in Ft. Wayne, Indiana.

	SIRVA is a global business services company.  It is the industry’s largest and most innovative worldwide relocation company and a leader in logistics for integrated high value products.  SIRVA companies include established brands such as SIRVA Relocation, Allied Van Lines, northAmerican Van Lines, Pickfords (in the U.K.), Allied Pickfords (in Europe, Australia, New Zealand and Asia), TransGuard and northAmerican Logistics.  SIRVA has operations in 36 countries, with more than 7,000 associates and over 1,700 independent agents.  Its revenues in 2001 were approximately $2.2 billion.  

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